Big updates just dropped on Retell, and they’re all about making testing, organizing, and analyzing your agents easier and more powerful. Here’s what’s new: 🔹 Simulation Testing for All Agents Now live for both single and multi-prompt agents! You can simulate full conversations with a user prompt, no more manual typing. Plus, Batch Simulation Testing makes it easy to run multiple test cases at once. 🔹 More Dynamic Variables New system defaults like {{current_time}}, {{call_type}}, and even phone-specific variables like {{direction}} are now available. You can also add default values if a variable isn’t provided. 🔹 Inbound Call Webhook Route calls to different agents based on incoming numbers or time of day — perfect for handling business hours vs. after-hours support. 🔹 GPT-4o for Post-Call Analysis Want more accurate insights? You can now switch to GPT-4o for post-call analysis at $0.017/session — or use GPT-4o Mini for free. 🔹 Folders for Agent Management Organize your agents into folders to separate demos from production. Or collapse the view if you prefer a simpler setup. 🔹 Other Fixes & Tweaks - Reverted the billing policy for short/unconnected calls — those remain uncharged - Set custom ring tone duration in Call Settings - Smoother node transitions in conversation flows Which feature are you most excited to try out?

Hi I’m from the uk and i connected twilio to retell ai but every-time I go to make an outbound call or inbound call nothing happens When I go to twilio it says status verified it a customer profile needs to be done but it’s been verified I made my account on sole proprietor and it’s not working Is this a common issue with the uk