Boris Mestrovic

@Kurt Lohmann So as long as you leave the contact in the CRM, it works? Does it overwrite their information and resend the contact into the automation workflow?

Boris Mestrovic

Oct 25 •

🐛 Questions

[Email Protected]

Hi, Just received an inbound call and when the user spelled out his email the agent interpreted it as [Email Protected], then confirmed with the user if it was [email protected] Never had this happen before, how to fix it?

Boris Mestrovic

Sep 26 •

🐛 Questions

Double Webhook Events

Our agent is -sometimes- firing off double webhook events (around 50% of the time). I searched the group and saw this was an issue March 2024- has this been resolved? Is it just us or anyone else experiencing the same thing?

New comment Oct 16

Boris Mestrovic

0 likes • Sep 29

@Assistable Ai mgb9fPYEufKvCoxTPqhS

Boris Mestrovic

0 likes • Oct 16

@Assistable Ai Hi, I know you guys had a major fire with the numbers recently but I'm just curious if there's any update on this? It keeps happening randomly.

Boris Mestrovic

Oct 8 •

🐛 Questions

Best way to send chatbot notification

Currently, we have our automation set to a 7min delay once the agent extracts the user's name and number. is there a better way to do this, so it's sent immediately after the chat either times out is completed? @Hari Prathap Balamurugan

New comment Oct 9

Boris Mestrovic

0 likes • Oct 9

@Hari Prathap Balamurugan thanks!