If I wanted an after hours only ai, How can I turn it off during business hours? Right now I only add the tag during after hours, but if a lead responds during business hours the team wishes to handle it. How can I manage that?

How can I use each conversation it had that led to an appointment as part of the models training?

Seem to be having an issue with round robin calendar. Before when I scheduled an appt I had the setting set for schedule with assigned user. Now when the ai is scheduling it seems to be ignoring that and just scheduling it with whoever. We have 5 sales reps on the calendar. I’ve made new ai, new calendar, same issue. SOS

Do each agent learn or have a DB for conversations it’s had? Or is there a way to take all the conversations in an account and use that as training?

We've been massively busy in the past 8 weeks - there has been a lot of radio silence in the community from me where I used to keep a tab of Skool open at all times. We are 'crossing the chasm' as far as numbers we are seeing and so we have been investing in a lot of resources like human capital to scale even further alongside you. TLDR; - Massive deal with Telnyx allowing us to have native, clean telephony at scale and native texting, call center ops calling and AI voice telephony - 25+ new team members to help serve on support, success, dev and enterprise sales - Migration off bubble, and all related vendors (anything on the voice and chat side that is not native) in the next 30-45 days - Native lite API-friendly CRM with full call center ops and AI deployment natively 30-45 days - More focus on sustainability of AI deployment and enterprise-grade resources - We now have friends in all the highest of places to not only allow us to do things at scale and pass cost savings to you, but allow us to pass the recourses as well Loom attached happy thursday