In order to get acquainted and and help fellow community members, please share: 1. The name and location of your shop. 2. Your biggest frustration with finding techs. 3. How you found your last tech.
Meyers Automotive Service in Sturgis, MI. Biggest frustration is finding quality techs that don't have a bad attitude. If they commit their skills to the customer and their own reputation, the money will take care of itself. My latest tech came from construction with a good attitude, we put him through the NAPA Apprentice Program. He's been with us 3 years now.
I just had a good question from a shop owner who wants to offer a sign-on bonus for new techs so he can compete with the local dealers. Of course his other techs are going to see the bonus advertised. His idea is to offer a group bonus that is equivalent to the sign-on bonus payable if they help the new tech make it 90 days. Anyone have any other ideas on what's worked in your shop?
Cash bonus, every month that we beat that month from the previous year, usually $100 each. Christmas bonus, 1st week of December, of $.50/billed hr, from the previous 12 months. (2000 billed hrs x .50 = $1000) just right for Christmas shopping.
