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RIA Operators

1.1k members • Free

5 contributions to RIA Operators
Encrypted Emails vs Secure Uploads
Good afternoon everyone and happy Good Friday. I’m looking to gather some input on best practices for securely sending and receiving client PII. Up until now, our firm has primarily used password-protected PDFs and secure upload links for exchanging sensitive client information. However, we’ve recently upgraded our Microsoft subscription, which now includes encrypted email capabilities. After confirming with compliance, we’ve been advised that this method meets regulatory standards as well. I’m curious what methods other advisors here are using. - Do you have a preferred method for sending/receiving PII? - Have you adopted encrypted email as a standard, or do you stick with portals or password-protected docs? - Any tips or best practices you’ve found helpful in communicating securely with clients? Thanks in advance for your input—I really appreciate learning from this community.
1 like • Apr '25
IMO all that matters is your clients' perception and preference. My hunch is that you don't want to be their first experience with encrypted email - i.e. you don't want to be the ones to have to reassure them that it is indeed secure. Let other vendors help establish it as the norm, or as an equally valid alternative, then you can explore switching. OR you could give you clients the choice and see what adoption looks like and what feedback you get. This might actually be the most client-pleasing option (if implemented well). You get the credibility for being "cutting edge" without needing to make clients feel inconvenienced or uncomfortable.
Tech Stack?
Who feels like they have figured out a perfect technology stack for a 1 person smaller to mid size RIA? I'd love to hear about your tech stack.
2 likes • Mar '25
I think @Joe Moss just wrote a book on this exact topic.
SEO
Does anyone have a good recommendation for someone who specializes in SEO for financial advisors?
0 likes • May '24
I had a good chat with Nick a while ago, but haven't worked with him directly: https://www.linkedin.com/in/bairdnick/
TextExpander Alternatives?
I'm been a happy user and vocal fan of TextExpander for quite a while now, but their Windows app has been increasingly buggy for me lately... Anyone use and recommend something similar from a different provider? Have heard good things about Text Blaze. Thanks
1 like • Nov '23
For a while I had the same problem. I didn't find a comprehensive windows-based solution. I'm now all Apple/Mac, and they have native text replacement functionality. One partial fix is a chrome extension called Magical. It looks like they've recently repositioned themselves in the broader category of AI Task automation, but I bet their text replacement functionality is still in there.
1 like • Dec '23
@Parker Ence My favorite shortcuts are email addresses, phone numbers, my full email signature, and my calendly URL. Basically anything that you would otherwise have to type frequently, you can shorten it to a 3-4 character shortcut.
Is Attention getting scarce-er?
I've been thinking recently about all the people/companies that are trying to get attention (i.e. marketing). The number of attention-seeking organizations is probably exponentially increasing - so barring people that don't yet have internet / phones / haven't been born yet... isn't attention getting scarce-er? Hypothetically, your iPhone, TV, Facebook, your boss, your spouse, your kids, your broken sink all have a piece of your attention. So who is losing attention? I posit... you? It's possible now to live an entire life and give your attention all away - to school, to the bank, to retirement, to all the things you should buy (CYBERTRUCK!!!). I wonder if it's time like "The Richest Man in Babylon" to save the first 10% of your attention before spending the rest. Maybe that's why morning routines are so popular, meditation, working out, eating healthy - it's a little attention that's yours before you spend all the rest. Thoughts?
Is Attention getting scarce-er?
0 likes • Dec '23
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Whit Lanier
2
15points to level up
@whit-lanier-1990
CEO | Co-founder of Amplify Reviews

Active 275d ago
Joined Nov 14, 2023
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