📊 Measuring What Actually Matters With Your Virtual Assistant Team (Stop Watching the Clock)
Ok, so today I want to go over how to actually measure performance on a remote team. I am telling you, this is one of the biggest mistakes I see business owners make when they start hiring overseas virtual assistants. They build the whole system around the wrong things and then wonder why nothing is working. I'm writing this because most small business owners pay their VAs based on hours logged or tasks crossed off a list. That is managing an assembly line. It is not building a real business. When you first start hiring overseas, your gut says to track everything. The team is thousands of miles away. Different time zones. You can't see them. So you install screen monitoring software, watch their keystrokes, and judge them by how busy they look. But here is the thing. Looking busy on the wrong tasks just gets you to burnout faster. You end up with a team that is great at doing useless work fast. To get real results, you have to flip your thinking. You don't hire to grow your business. You hire to buy back your time. But for that bought-back time to actually move the needle, you have to stop managing activity and start measuring outcomes. Today I want to walk you through how to set up the right scorecards, how to align your team with goals, and how to push them to do work that actually matters. Whether you have one VA or ten, this framework works. Link to Substack: https://open.substack.com/pub/matthewmetros/p/measuring-what-actually-matters-with?r=4e36e&utm_campaign=post&utm_medium=web&showWelcomeOnShare=true