Onboarding is the part of building a remote team that everyone skips past. Business owners obsess over the hiring decision. Nobody puts the same energy into the two weeks right after that decision gets made. And that's a mistake, because those two weeks decide whether your new VA becomes a five-year team member or a ghost by month two.
I've placed and managed remote VAs for over a decade now. The single biggest difference I see between a VA who sticks around and one who quietly checks out almost always comes down to how their first 14 days went.
In an office, a sloppy onboarding gets covered up. A new hire tags along with a coworker, overhears conversations, and figures things out by proximity. Remote doesn't give you that cushion. Leave a new VA to "figure it out" and they're sitting alone at a laptop with no idea what to do or who to ask. That confusion turns into disengagement fast, and disengagement is how you end up rehiring the same role every 90 days.
So here's how I structure the first 14 days for every remote hire that joins one of our clients' teams. Steal what fits your business and cut what doesn't.