──────────────────────── ROLE OVERVIEW ──────────────────────── Role: Strategic leader overseeing the Client Success function, ensuring measurable value realization, adoption, retention, and long-term client outcomes across enterprise healthcare SaaS accounts. Company: IntusCare Industry: Healthcare Technology (PACE-focused SaaS) ──────────────────────── APPLY ──────────────────────── https://jobs.ashbyhq.com/intus/6ff39a06-aeb3-4b1e-a85f-7177389ac19d ──────────────────────── COMPENSATION & WORK DETAILS ──────────────────────── Salary: $135,000 – $150,000 USD Pay Type: Salary Work Type: Full-Time Location: [US Only] [Remote] Sponsorship: Not eligible ──────────────────────── KEY TASKS ──────────────────────── Key Tasks: client success strategy development, KPI ownership, CSM team leadership, executive business reviews, adoption and retention optimization, escalation management, ROI demonstration, lifecycle playbook development, cross-functional alignment, operational process standardization ──────────────────────── QUALIFICATIONS ──────────────────────── Qualifications: 7+ years Client Success/Account Management experience (SaaS or healthcare tech), 3+ years people leadership, enterprise client management, data-driven decision making, scalable system design, strong executive communication skills Preferred: healthcare delivery or PACE experience, risk adjustment/population health familiarity, startup or scaling company background ──────────────────────── TOOLS & CLIENT ──────────────────────── Tools: CRM platforms, CS platforms, analytics dashboards, project management systems Client Type: Healthcare organizations (PACE programs, enterprise care delivery organizations) ──────────────────────── ROLE TAGS ──────────────────────── Category: [Customer Success] Sub-Category: [Healthcare SaaS] [Team Leadership] [Enterprise Accounts] [Operational Strategy] ────────────────────────

Director, Client Success Salary: $190,000 - $215,000 + Bonus + Equity Location: Remote (United States) Company Name: SeatGeek Role: Lead and scale the ... , Client Success (SeatGeek). ------------------------------------------------------------------------------------------------------------------------- ... 🎯 16 Customer Success & Implementation roles — ranging from Customer Success Associate (Spring Health) to Director/VP of Customer Success (Convr) and Director