[Hiring] [Remote Work] [Customer Success & Support] Customer Value Architect - Strategics
ββββββββββββββββββββββββ ROLE OVERVIEW ββββββββββββββββββββββββ Role: Partners with enterprise customers and sales to drive onboarding, adoption, ROI realization, renewals, and growth of a cybersecurity platform across strategic accounts. ββββββββββββββββββββββββ APPLY ββββββββββββββββββββββββ https://card.wd5.myworkdayjobs.com/Search/job/CA-Remote/Junior-Recruiter_R21831/apply ββββββββββββββββββββββββ COMPENSATION & WORK DETAILS ββββββββββββββββββββββββ Salary: $135,000β$205,000 per year Pay Type: Salary Work Type: Full-Time Location: [US Only] ββββββββββββββββββββββββ KEY TASKS ββββββββββββββββββββββββ Key Tasks: Lead customer onboarding, drive platform adoption, conduct ROI and value analyses, deliver executive business reviews, support renewals and expansion, manage strategic accounts, develop adoption roadmaps, analyze usage patterns, partner with sales on growth initiatives ββββββββββββββββββββββββ QUALIFICATIONS ββββββββββββββββββββββββ Qualifications: 8+ years relevant experience, enterprise customer management experience, strong financial and ROI analysis skills, executive-level presentation skills, consultative selling expertise, cybersecurity or SaaS experience, BA/BS preferred ββββββββββββββββββββββββ TOOLS & CLIENT ββββββββββββββββββββββββ Tools: CRM Systems, Business Intelligence Tools, Presentation Software Client Type: Enterprise Cybersecurity Customers ββββββββββββββββββββββββ ROLE TAGS ββββββββββββββββββββββββ Category: [Customer Success & Support] Sub-Category: [Customer Success] [Enterprise Accounts] [Value Consulting] ββββββββββββββββββββββββ BROWSE SIMILAR ROLES ββββββββββββββββββββββββ Job Title Search: https://www.skool.com/virtual-assistant-8842/-/search?q=Customer%20Value%20Architect Category Search: https://www.skool.com/virtual-assistant-8842/-/search?q=Customer%20Success%20%26%20Support