Feb 6 • Job Offers
[Hiring] [Remote Work] [Customer Success & Support] Customer Value Architect - Strategics
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ROLE OVERVIEW
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Role: Partners with enterprise customers and sales to drive onboarding, adoption, ROI realization, renewals, and growth of a cybersecurity platform across strategic accounts.
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APPLY
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COMPENSATION & WORK DETAILS
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Salary: $135,000–$205,000 per year
Pay Type: Salary
Work Type: Full-Time
Location: [US Only]
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KEY TASKS
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Key Tasks: Lead customer onboarding, drive platform adoption, conduct ROI and value analyses, deliver executive business reviews, support renewals and expansion, manage strategic accounts, develop adoption roadmaps, analyze usage patterns, partner with sales on growth initiatives
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QUALIFICATIONS
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Qualifications: 8+ years relevant experience, enterprise customer management experience, strong financial and ROI analysis skills, executive-level presentation skills, consultative selling expertise, cybersecurity or SaaS experience, BA/BS preferred
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TOOLS & CLIENT
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Tools: CRM Systems, Business Intelligence Tools, Presentation Software
Client Type: Enterprise Cybersecurity Customers
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ROLE TAGS
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Category: [Customer Success & Support]
Sub-Category: [Customer Success] [Enterprise Accounts] [Value Consulting]
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[Hiring] [Remote Work] [Customer Success & Support] Customer Value Architect - Strategics
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