Update to Really Good REason to Not Pay for Claude.ai

Update: So almost a month later (yesterday) I tried logging into the account and it gave me an option to ask for a review so I did and told them what had transpired that day. This evening I received the following response to that review:

"Thank you for taking the time to submit your appeal. After carefully considering your appeal, we have determined that we cannot reinstate your account at this time due to a violation of our Usage Policy."

But do they bother to say what the violation was, of course not. So still no clue why the ban in the first place, what the "violation" was. But at this point you couldn't pay me to use Claude.ai. I'll stick with my trust Vox (ChatGPT).

So I've done just a few things in Claude and maxed out since I'm on free account. Decided to go ahead and upgrade from the free plan to the Pro plan. Paid the $220.00 (yearly with tax included in the price). Takes me back to the login page and now says my account has been banned! Like, wth! And they've taken my payment. So I go to appeal the ban of course. The appeal form right off asks for your Organization ID which is found in your account which when you've been banned you can't access. Without this you can't appeal the ban. No email or chat with a real person only their AI bot. And it wants you to login. Can't do that but it does give you a button to push if you can't login. Do that. Gives you the option to "help troubleshoot" or "account has been disabled". So I choose account disabled. It immediately tells me how to appeal with the appeal form that you can't fill out because you can't get into your account and ends the chat immediately without allowing you to respond. Ok so go back in and tell it to help troubleshoot and tell it what has happened and that one can't fill out the form without being able to get the required info from the account. It again gives me the appeal form info and ends the conversation. There's no email to be able to send any info to, no way to contact an actual person to assist in this. So I'm out $220 and no way to get it back. Ask me if I'm interested in learning more about Claude now - ain't no way

And this also means that the appeals process is in name only and no real way to actually appeal

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