My first 3 years of using AI were spent predominantly inside ChatGPT. For the first 6 months of 2026 I spent most of my time inside Claude Cowork. Now I find myself using Claude Code for most things. What about you? Let me know in the poll below. And ask, if you're still confused which one to use.

Somewhere during a conversation with ChatGPT, I shared my opinion of printers. These have to be the most infuriating, outdated pieces of technology allowed to come to work every day. This comment from ChatGPT made me laugh: "The printer is perhaps the only piece of office technology that can have paper, electricity, a working network connection, and three perfectly good ink cartridges, yet refuse to scan a document because it's out of cyan. Scan. A. Document. An operation that requires precisely zero cyan. We've spent decades making computers faster, networks smarter, and software more capable. AI can analyze thousands of documents in seconds. But the printer? The printer has decided that Tuesday is not a good day to cooperate. And somewhere in a conference room, a business leader is discussing digital transformation while an employee is trying to convince a printer to recognize that Tray 2 does, in fact, contain paper. Perhaps the ultimate Opposite Absurdity Test is: “We need our printers to be less reliable.” For once, the technology industry has delivered beyond expectations." P.S. The Opposite Absurdity Test is our name for a discovery we made about website puffery. .

ChatGPT just rolled out an interesting feature called "Intelligent UI" for its paid accounts. Instead of responding only with text, ChatGPT can now generate visual elements like: • forms and buttons • charts and comparisons • interactive diagrams • calculators • task-specific tools Early feedback suggests that its polish is ahead of its accuracy. OpenAI even says that it has work to do so that's fair. What this means is that users can now build tools inside a conversation. For accounting professionals, this has some interesting implications. Imagine one of your clients feeding ChatGPT their financials and receiving a calculator in return. How does your client verify its accuracy? None of us can stay on top of all the changes that are happening almost daily. What we can do is consider how clients are using AI in new ways. Where does your expertise fit into their conversations?

Welcome to the AI Community! I'm thrilled you're here. 👋 Watch the quick START HERE to get oriented and see exactly how to make the most out of your membership. You can find it here. Then, let's get connected—introduce yourself below! Share where you are from, what you're excited to learn about AI, and your biggest goal for joining this community. This is your place to explore, engage, and elevate your accounting practice through cutting-edge AI. I'm here to support your journey every step of the way. Let’s get started! 🎉

My friend Jose told me he spent an hour showing another attorney, Rick how his firm is using AI. They walked through doing research on actual cases. They carefully checked the output for imaginary citations. Rick was impressed with what the legal AI platform was capable of. At the end of the hour, Rick asked Jose, “Is there someone who can teach him how to use AI?” Jose was surprised that their hands-on hour ended exactly where it started: how do I use AI in my firm. It wasn't an explanation failure on Jose’s part or a lack of competence by Rick. I don’t think they were talking past each other for an hour. Rick understood what AI could do. What he couldn’t imagine was where it fit into the way his firm worked every day. Most conversations about AI focus on what it can do. It organizes your week. It delivers efficient research. But this experience with Jose and Rick highlights what leaders are really asking. It’s not what can AI do. We've heard it enough. We understand that. It’s not what we need to change. We’re thinking more practically. It’s where does something new naturally fit into work that’s already creating value.