If jobs keep coming back sloppy. If callbacks feel normal. If nobody really takes ownership. That’s not a worker problem. That’s a leadership problem.
When I was scaling, the biggest shift wasn’t better tools or more leads. It was getting crystal clear on how work gets done and then refusing to let the bar slide. For anyone.
Average standards don’t build great teams. They build average companies that stay stuck.
So here’s the real question. Have you actually defined what good work looks like in your business?Or are you just hoping your guys figure it out as they go?
Drop your answer below.