My biggest TAKE-AWAY from "🎁Gift #1"
Selling is Serving. This was one of the biggest shifts that I got from learning from @Frans Francis and Michael Oliver and also Ajit Nawalka about selling as a Coach. That understanding that if we are able to sell from a place of deep care for the potential client/customers contentment, only then do we serve them powerfully. (and it dawned on me that I have been doing that my entire life in retail) SERVICE EMPATHY RELATIONSHIP VULNERABITY ENLIGHTENED DETACHMENT I love to look at the SERVE-METHOD in reverse as follows: You S.E.R.V.E.D someone powerfully, when you enter a sales conversation with full DETACHMENT to the outcome, or more so, (the ENLIGHTENED way) have the outcome in mind that will benefit the clients needs the most. This requires VULNERABILITY, to be willing to let this particular sale go, for the sake of the clients current need. This is what might not "close the deal", but open a "meaningful, trustfilled RELATIONSHIP between both parties, and thus opens possibilities beyond imagination for the future". The secret sauce here is EMPATHY and curiosity and the willingness to learn what they actually need. And last but not least SERVING them the most fitting product on your shelf for them, or draft one on the spot for custom pieces. Maybe you also know that you'r product right now, might not actually be what they really need, then the most SOULFUL thing you can do in that moment is to refer and connect them with someone you know has what they need! No fear. No greed. No attachment. Selling is coaching. Selling is helping the client and yourself understand what it is they're actually looking for, then establish, if that is really what they need given the desired outcome they are looking for. Selling is giving the client the chance of knowing what you have to offer, what's on your shelves that might fit their needs. Selling is also to let your client know what else is out there that might be of even better fit for his specific need for this specific project in time.