Discussion: Service webinar

Ulrik Lehrskov-Schmidt

Sep '24 • Everything else

Hi guys

This is the thread for discussion of the service webinar (done today at Sep 4th).

The questions that got cut-off were

can you be more specific on the extra costs the business has to incur to provide the premium services?

Berk

How are services positioned vis-a-vis the wallet structuring concept? Especially if there are different personas/ departments procuring the service components vs the software licenses?

Jose

You shared usually startups give services for free. But are there services that should NOT be charged for regardless of the level of the maturity/size of the company?

Ron

Adjusting Sales' comp plans to properly incentify them to sell services is really important - often, that's omitted/neglected

Claudio

Managed Service (service concepts): an example in your experience?

Denys

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