Feed problems with automatic item updates

I'm having a problem in Google Merchant Center where the automatic item updates aren't matching what's being sent with the feed and the products don't get advertised. I use the fetch method and upload a XML file everyday with the product data.

For a few weeks now, several products have stopped getting impressions out of the blue. I've done an extensive audit and noticed that the price and availability data from the automatic item updates isn't matching the values with my uploaded product feed.

For example, I have a discounted product that it's currently in stock. In the XML file, the original price of €20 is correctly stored in the <g:price> field, the discounted price of €16 is stored in the <g:sale_price> field, and the <g:availability> field has the correct vale "in_stock". However, in Merchant Center, in the "Information found on your website" dropdown, it says the price on the website is €16 and the availability on the website is out of stock.

I'm using the PrestaShop platform and it uses the Schema markup language encoded as JSON-LD for the website crawl. I did a lot of research on how to add markup to the discount price and tried to fix it myself without success, and I'm still confused on what to do.

I've already contacted Google support and they said it was a problem with the feed.

Has anyone ever had this problem?

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