You have just joined a growing UK based company as a Salesforce Admin.
The company wants Salesforce to help with
• Keeping customer information in one place
• Helping sales reps stay organised
• Giving managers visibility into activities
• Supporting better follow ups with customers
Leadership says
We want Salesforce to support the business properly, but we also want to understand what it can realistically do and what your role will be as an Admin.
As the Salesforce Admin, what is the most accurate explanation?