Jul '25 (edited) • 🗣️GENERAL DISCUSSION
Flow Element: Decision
+Definition:
A Decision element in Flow is like an if-then statement. It evaluates conditions and routes the flow based on outcomes.
+Why Use It / Importance:
- Directs the flow based on data or user choices
- Enables branching logic
- Ensures the flow responds dynamically to different situations
+Usage:
- Add outcomes with conditions (e.g., $Record.Stage = Closed Won)
- Flow takes the first matching outcome
- If none match, it follows the Default Outcome
Examples:
- Show different screens based on picklist selection
- Route support cases based on priority
- Alert sales when opportunity is Closed Won
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Flow Element: Decision
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