2d • Coaching
Would love feedback
Keynote: Service With Soul: Leading From the Inside Out
WAVE - Making Ripples in the Customer’s Experience
1. Wisdom = Service with Meaning
Train teams to bring depth and meaning to the service moment. Create emotionally intelligent, story-driven customer experiences.
2. Awareness = Elevated Emotional Intelligence
Build self-awareness and empathy within frontline staff and leadership to ensure guests feel seen, safe, and valued.
3. Vision = Aligned Brand Experience
Help leadership align the internal culture with the external brand promise through a clear Vision and training that activates it.
4. Energy = Service With Soul
Train staff to manage their energy and create environments that feel calm, present, and alive.
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6 comments
Would love feedback
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