Keynote: Service With Soul: Leading From the Inside Out WAVE - Making Ripples in the Customer’s Experience 1. Wisdom = Service with Meaning Train teams to bring depth and meaning to the service moment. Create emotionally intelligent, story-driven customer experiences. 2. Awareness = Elevated Emotional Intelligence
Build self-awareness and empathy within frontline staff and leadership to ensure guests feel seen, safe, and valued. 3. Vision = Aligned Brand Experience Help leadership align the internal culture with the external brand promise through a clear Vision and training that activates it. 4. Energy = Service With Soul Train staff to manage their energy and create environments that feel calm, present, and alive.

Hey Playmakers! 👋🏾 We had an insightful call tonight and I’d love to hear from you a few things. Watch the replay here - https://us02web.zoom.us/rec/share/c08WITbVzE6drsENQGKSxGHGjn4wiCarChADI8ifjVGRSZDx_fpQO-NXCXrwqHLo.G74gsBTciFQCtFPJ Passcode: P2!FNA@B The. COMMENT in the chat your answers to the following questions: 1) What’s your biggest takeaway from tonight? 2) What name do/will you call your community members by? 3) What platform are you considering to launch your community on (Skool, FB group, GroupMe, etc) 4 ) When will you start building your group? (Date)

When it comes to my presentation, I think clarity and delivery are what are holding me back.

Hello PLAYMAKERS, when you joined this exclusive elite community, I told you that we would start as coaches and speakers and then open up to entrepreneurs and leaders to enhance our network... well, the time is upon us. Not only are we opening up our community with a new pricing model, but we are also collaborating with my wife (Dr. Jennell Riddick) and her elite Stiletto Circle. The Stiletto Circle is a gathering of professional and high-achieving women who gather twice a month via zoom, at an annual women's conference, and for an end-of-the-year retreat beachside (VA Beach, Bahamas, & Bermuda beaches so far) This means you will now have access to our Every Monday Night Business Building Coaching Calls and access to her Women's ONLY Bi-Weekly Spiritual Growth Tuesday Night Call! I thought I told you that we don't stop!!!! LOL! Plus there are more than 5 new courses launching before Christmas... this is the place for real business growth, spiritual empowerment as we are operating with the #BeBoth Mindset, ministry & marketplace, Lion & Lamb, Prophet & Profit, Church-Corporate-Campus-Classroom-Congregrations-Global Community! So WHAT'S YOUR PLAY? 1) Use your invite link and invite others. (find the link in the menu or click 3 dots at the top right corner of app) Your invitees have the option to join for free, but you still make 40% commission when they upgrade to gain access to additional courses, challenges, and calls. 2) Get busy building your business. You will find prospects, leads, customers, and collaborations as our community grows. So don't get ready, BE READY! 3) DM any events that YOU ARE HOSTING that are coming up so I and the admin team can add them to the calendar so we can promote your Coaching and Speaking events. you have 24 Hours, Let's Hit 160 Members By Monday Morning. PLAYMAKERS... MAKE A PLAY!!!

If your employee burnout, inconsistent service, or low emotional intelligence is costing your business reputation, retention, and revenue, then it’s time to reset your culture and elevate your service experience from the inside out. TammyRenee Transformational Partner | Culture Architect | Speaker Founder, W.A.V.E. Philosophy™