I made it to play 29 in the CMI Business Quick Launch. Going through this course has helped me clarify and structure my niche. From no niche to inch-wide, mile-deep offer! Ripple Effect of Service — 6-Phase Culture + Customer Experience Sprint

Find your people. Grow faster. When you’re building your voice, it’s easy to feel like you’re doing it all alone. But here’s the beauty of being in a community : you don’t have to. Here’s how it works: 👇🏽 Drop a comment with your niche or industry. If you see someone in the same space, reach out and pair up. Once you’re partners, you can: ✔️ Swap ideas for content and messaging ✔️ Roleplay your scripts or pitches ✔️ Give each other honest feedback ✔️ Keep each other on track and motivated 💥 Once paired up: Use the following link to join MTM Accountability video calls: https://meet.google.com/pns-bcwu-biz You’ll be surprised how much faster you grow when you’ve got someone walking the same path, pushing you forward, and celebrating wins with you. 💡A gentle reminder The goal isn’t to be perfect The goal is to stay connected This is about making real friends who are walking a similar path People you can be honest with about the hard stuff People who get it People you can celebrate wins with, big or small This space is already powerful When you walk it with someone else, it becomes something even more Let’s grow together 🫶 Once paired up: Use the following link to join MTM Accountability video calls: https://meet.google.com/pns-bcwu-biz

Talking with the locals pays off with a personal introduction. I have an appointment with the Tourism and Hospitality Board here in Anguilla in the morning.

It is a wrap.

Which one of these statements makes you want to know more? 1. I help service and hospitality leaders create a consistent, unforgettable customer experience in just 6 phases without burnout, inconsistency, or a massive training overhaul, strengthening brand reputation across every touchpoint. 2. I help hospitality and service brands create story-worthy, consistent customer experiences that makes ripple through culture, loyalty, and revenue, without burning out their teams. Global consultant & speaker. 3. I help service and hospitality leaders create a consistent, unforgettable customer experience in just 6 phases without burnout, inconsistency, or a massive training overhaul.