How do I take my service delivery to the next level? · Agency Service Scaling Kings👑

How do I take my service delivery to the next level?

In the remodeling/home improvement niche, business is going great, steady flow of leads with around a 30-35% close rate. Our only issue has been retention. We've been in business for 4 months and we've gotten 12 client's total. Month over month we struggle to actually retain them unless we give a 50% discount or undervalue ourselves. With my clients in big cities like New York, I've been able to get them a CPL of 10-15$, Booking half of them into appointments. With these clients I have had no problems with retention. But I also have some clients in the middle of nowhere that I struggle to get a CPL below 45-50$. This is where my problems are stemming from since I'm not sure whether its Soley location wise or if I'm missing something on my ads. I know we need to figure this out to get the business to my goals. If anyone who gets great results for their clients can offer some advice ide appreciate it a lot. Reach out, ide love to connect and we can hop on a google meet and discuss 👍

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