Great seeing many of you there. The presentation I shared will be uploaded here shortly. We will also share the video when we get it. Let me know what you learned.

Big news, team. The Elite Call Handling Framework is now live in our classroom, ready to help you take control of every call, build trust faster, and drive stronger results. This module gives you a clear, powerful system for call flow, handling objections, and leveling up your performance so you can dial with confidence and convert more consistently.

Just a quick reminder that the High Performance Telemarketer training for Agency Owners is already available inside your classrooms. If you haven’t gone through it yet, now’s the time. This module is built to help bring structure, consistency, and better results to your telemarketing efforts. Make sure to check it out and start applying it!

Hey there! Had a little back and forth going on between my LSPs and my marketing team. LSPs saying the leads are no good, and the warm transfers aren't as warm as they should be. People were getting transferred over and suddenly didn't want a quote. Sound familiar? Do you have a system in place to deal with this? We put our team together in a zoom and fixed it in one day. Transfers are better, conversations are turning to quotes, and quotes will turn into more sales. Watch for our latest lesson on this topic.

The first and most important resource is officially available inside your classroom! This handbook is the foundation when it comes to insurance content. Before anything else—social media posts, emails, newsletters, or campaigns—compliance comes first. Getting this wrong can lead to serious issues, so it’s critical to understand the rules from the start. We highly recommend going through this before working on any content may it be for social media or marketing purposes. This will set the standard for everything moving forward and help you avoid costly mistakes while protecting the brand. 👉 Head over to your classroom and review it now.