Hi, VAs!
The Telemarketer Scripts and Rebuttals Guide is now available in the Integration Ops VA Support Classroom.
This resource will help you:
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Follow a clear call flow
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Respond to common objections
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Handle customer questions professionally
β
Improve your chances of completing a successful interested warm transfer
Please review the module before dialing and use it as your guide during calls. Remember that each agency may have its own instructions, so always follow your agency ownerβs approved process.
You may access this resource anytime through the Classroom tab.