Twilio number integration with GHL
I need to buy a Twilio number because I’ll be using an external Voice AI provider (Retell/Vapi) — mainly for outbound calls outside the US.
Here’s the issue:
How do I connect a Twilio number to GHL so that:
incoming SMS messages sent to that Twilio number appear inside Conversations,
I can reply to them normally from GHL?
Older instructions and tutorials don’t work anymore (the “API Keys” tab is gone, and the option to add your own Twilio inside Phone Settings has been removed).
I only see “Twilio Account Read” under Custom Integrations, but it doesn’t allow adding or managing numbers.
Has anyone figured out the current working method to:
connect/import a Twilio number into GHL,
receive + reply to SMS,
and still use that number with an external Voice AI workflow?
Any updated guidance would be highly appreciated.
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Twilio number integration with GHL
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