Most GoHighLevel Users Are Using It Wrong
1️⃣ You can trigger automations when someone abandons your form, even if they never submit. Most people only automate after submission. But GHL tracks when someone STARTS filling a form and stops. You can fire a workflow: ➡️ “Hey, looks like you were checking out our offer, any questions?” This alone recovers 20–40% lost leads. --- 2️⃣ You can auto-update your pipeline based on the exact keywords a lead texts you. Example: If someone replies “price”, “cost”, “how much” → move them to “Hot Lead.” No manual sorting. GHL becomes your AI sales assistant. --- 3️⃣ You can track how long a lead stays in each pipeline stage, and automate follow-ups based on delays. If a lead stays stuck for 3 days → trigger: “Send follow-up + notify team.” This fixes your leak points instantly. --- 4️⃣ You can auto-generate DIFFERENT replies based on sentiment. If a lead texts something negative → send a calm, reassuring message. If they text something positive → push them closer to booking. True AI sentiment routing. Very few users use this. --- 5️⃣ You can automatically remove inactive clients from your SaaS mode seats. Most people don’t know this. If a client doesn’t log in for X days: ➡️ Deactivate seat ➡️ Send reactivation message ➡️ Save monthly costs ➡️ Clean your sub-account This keeps your system lean and profitable.