[SUMMARY]:
Tina demonstrates how to log external calls inside a CRM, enhancing call tracking accuracy. By using webhooks, this workflow action consolidates call data under one roof, providing insights on call frequency, duration, and outcomes. Tina guides you through setting up inbound and outbound call logging, creating contacts, and viewing call records under the Conversations tab. This new feature aims to streamline your communication record-keeping and strategy. Stay updated and improve your CRM efficiency with Tina's step-by-step tutorial.
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