Client Onboarding Information
What information are you trying to collect ahead of your onboarding calls, assuming you have onboarding calls? Maybe with a form, survey, or template for the client to fill out.
Here's my list ...
General Business Information
  • Business Name
  • Business Email
  • Business Phone
  • Business Address
  • Business Website
  • Business Age (years in business)
  • Size of Customer Base (past and present; approximate size is fine)
Communication Preferences
  • Primary Contact Name
  • Primary Contact Phone
  • Primary Contact Email
Social Media Profiles
  • Google Business Profile
  • Social - Facebook
  • Social - Instagram
  • Social – LinkedIn
  • Social - Twitter
  • Social - YouTube
Advertising Details
  • Services Offered
  • Incentivizing Offers (discounts/deals)
  • Areas Served (distance from business location, zip codes, cities, counties, etc)
What else do you collect?
5
2 comments
James Collier
5
Client Onboarding Information
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