Fellow skoolers, I have questions... · the skool CLASSIFIEDS

Fellow skoolers, I have questions...

Not related to advertising for my community this time... but is anyone else having Growth Boost issues?!

I'm really bummed... because I had a subscriber join at $33 a month who came from my own social media channels, then upgrade to $250 a month to join my private practice as a naturopath.

I have 3 tiers ($7 a month, $33 a month, and $250 a month) and the numbers line up exactly in my pending balance right now for (1 subscriber at $250 a month - 30% fees = $175) and (1 subscriber at $7 a month - 10% fees = $6.30) = total $181.30 pending... and my pending balance is $181 and change.

I'm confused because all my clients/subscribers come via my own social media channels and I cannot find any overview that shows which subscriber the money comes from, what percentage was taken, or why they were attributed this way. I haven't gotten a client or subscriber from growth boost, they've come from my instagram that I run organically and with my own ads.

I want to believe I'm interpreting something wrong and have reached out to skool for support, but the numbers are frankly pretty damning... it looks like Skool is taking an additional $75 a month for a client they didn't help me get.

I want to be wrong. I love Skool! But it feels like I'm being punished for a feature that seems to be buggy.

Has anyone else experienced this? Did you have any luck getting it fixed?

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Fellow skoolers, I have questions...