Fellow skoolers, I have questions... · the skool CLASSIFIEDS

Fellow skoolers, I have questions...

UPDATE: Reaction from Sam Ovens in the comments. TURN GROWTH BOOST OFF!!!!

Not related to advertising for my community this time... but is anyone else having Growth Boost issues?!

I'm really bummed... because I had a subscriber join at $33 a month who came from my own social media channels, then upgrade to $250 a month to join my private practice as a naturopath.

I have 3 tiers ($7 a month, $33 a month, and $250 a month) and the numbers line up exactly in my pending balance right now for (1 subscriber at $250 a month - 30% fees = $175) and (1 subscriber at $7 a month - 10% fees = $6.30) = total $181.30 pending... and my pending balance is $181 and change.

I'm confused because all my clients/subscribers come via my own social media channels and I cannot find any overview that shows which subscriber the money comes from, what percentage was taken, or why they were attributed this way. I haven't gotten a client or subscriber from growth boost, they've come from my instagram that I run organically and with my own ads.

I want to believe I'm interpreting something wrong and have reached out to skool for support, but the numbers are frankly pretty damning... it looks like Skool is taking an additional $75 a month for a client they didn't help me get.

I want to be wrong. I love Skool! But it feels like I'm being punished for a feature that seems to be buggy.

Has anyone else experienced this? Did you have any luck getting it fixed?

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Fellow skoolers, I have questions...