I watched the video: "how to make money selling custom trained AI chatbots". I basically did the exact same thing Jason did in the video. My friend owns a big car dealership here in the Netherlands. They do a lot of SEO so I was able to train the model on exactly 1000 pages.
The chatbot is very impressive. It generates very good replies for any answers you could find on their website. It does have trouble with very general questions. If you ask it: "What service do you offer?" it's not able to answer.
Another big limitation is the inability to change the default message when it doesn't know the answer. Whenever the chatbot doesn't know something you would like it give the phone number of the business or something like that.
On one hand it's very impressive. But the quality of the prompt still matters a great deal. You kind of need your customers to act like a prompt engineer.
Has anyone had similar experiences? have you been able to work around these limitations?