A Coffee Shop - Service: You order a latte. The barista correctly charges you, makes the latte to standard recipe, and hands it to you. Transaction complete. - Hospitality: The barista greets you by name, asks if you want your usual, notices you look tired, and offers an extra shot on the house with a warm smile. The latte is perfect, but the experience makes you feel good.

If you want to learn about cafe how to open or how to manage one. Learn from the person how manage and own cafes for the last 15 years. From 100K revenue to 1+ million in revenue. What make cafe unique and stay consistent for years.

Hello Cafe and Restaurant Community As we step into a new year, I want to take a moment to reflect and look ahead with optimism. 2026 is not just another year—it’s a fresh opportunity for us to thrive, innovate, and connect in ways we’ve only imagined. Our industry is built on resilience, creativity, and the unwavering spirit of service. Over the past few years, we’ve faced challenges head-on and emerged stronger, more adaptable, and more united than ever. Now, 2026 stands before us as a blank canvas, ready for us to paint a brighter, more vibrant future together. Here’s why I believe 2026 will be a great year for our hospitality community: 1. Innovation Meets Tradition We’re blending timeless hospitality with cutting-edge technology and sustainable practices. From personalized guest experiences to eco-friendly operations, we’re setting new standards for excellence. 2. A Global Stage Awaits With travel and tourism continuing to rebound, 2026 promises to be a year of renewed exploration and cultural exchange. Let’s welcome the world with open arms and showcase the best of what we offer. 3. Stronger Together Our community is our greatest asset. By collaborating, sharing insights, and supporting one another, we can overcome any obstacle and celebrate every success as a collective win. 4. Celebrating Passion and Purpose Every meal served, every event hosted, and every guest welcomed is a testament to the passion that drives us. In 2026, let’s continue to create moments that matter—for our guests and for each other. Let’s embrace 2026 with enthusiasm, determination, and a shared vision for greatness. Whether you’re a hotelier, restaurateur, event planner, or part of the incredible ecosystem that makes hospitality special, your role is vital to our collective success. Here’s to a year of unforgettable experiences, meaningful connections, and endless possibilities. Together, we’ll make 2026 a year to remember. God bless you and your family Darko aka Hospo Coach

📉 𝟖𝟓% 𝐨𝐟 𝐭𝐫𝐚𝐯𝐞𝐥𝐞𝐫𝐬 𝐛𝐨𝐨𝐤 𝐰𝐢𝐭𝐡 𝐭𝐡𝐞 𝐟𝐢𝐫𝐬𝐭 𝐩𝐥𝐚𝐜𝐞 𝐭𝐡𝐚𝐭 𝐚𝐧𝐬𝐰𝐞𝐫𝐬. 📉 𝟕𝟎% 𝐨𝐟 𝐦𝐢𝐬𝐬𝐞𝐝 𝐜𝐚𝐥𝐥𝐬 𝐧𝐞𝐯𝐞𝐫 𝐜𝐚𝐥𝐥 𝐛𝐚𝐜𝐤. 📉 𝐀𝐟𝐭𝐞𝐫-𝐡𝐨𝐮𝐫𝐬 = 𝟓𝟎% 𝐨𝐟 𝐲𝐨𝐮𝐫 𝐢𝐧𝐛𝐨𝐮𝐧𝐝 𝐜𝐚𝐥𝐥𝐬 (𝐚𝐥𝐥 𝐠𝐨𝐢𝐧𝐠 𝐭𝐨 𝐯𝐨𝐢𝐜𝐞𝐦𝐚𝐢𝐥). Now ask yourself honestly: → How many guests call at 11 PM when your desk is closed? → How many callers hang up after 30 seconds on hold? → How many "I'll call them back" actually happen? That's not a staffing issue. That's 𝐥𝐞𝐚𝐤𝐢𝐧𝐠 𝐫𝐞𝐯𝐞𝐧𝐮𝐞. So I built an AI Voice Receptionist that runs your front desk - 24/7 👇 🤖 𝐀𝐈 𝐚𝐧𝐬𝐰𝐞𝐫𝐬 𝟏𝟎𝟎% 𝐨𝐟 𝐜𝐚𝐥𝐥𝐬 - 𝐢𝐧𝐬𝐭𝐚𝐧𝐭𝐥𝐲 No rings. No hold music. No voicemail. 📅 𝐁𝐨𝐨𝐤𝐬 𝐫𝐨𝐨𝐦𝐬 𝐢𝐧 𝐫𝐞𝐚𝐥-𝐭𝐢𝐦𝐞 (𝐞𝐯𝐞𝐧 𝐚𝐭 𝟑 𝐀𝐌) Because your competitor's AI doesn't sleep either. ✏️ 𝐌𝐨𝐝𝐢𝐟𝐢𝐞𝐬 & 𝐜𝐚𝐧𝐜𝐞𝐥𝐬 𝐛𝐨𝐨𝐤𝐢𝐧𝐠𝐬 𝐰𝐢𝐭𝐡𝐨𝐮𝐭 𝐡𝐮𝐦𝐚𝐧 𝐭𝐨𝐮𝐜𝐡 Guests get what they need. Your staff stays focused on in-person service. 🔍 𝐑𝐞𝐭𝐫𝐢𝐞𝐯𝐞𝐬 𝐛𝐨𝐨𝐤𝐢𝐧𝐠 𝐝𝐞𝐭𝐚𝐢𝐥𝐬 𝐯𝐢𝐚 𝐜𝐨𝐧𝐟𝐢𝐫𝐦𝐚𝐭𝐢𝐨𝐧 𝐜𝐨𝐝𝐞 Zero wait time. Zero mistakes. Zero frustration. ♾️ 𝐇𝐚𝐧𝐝𝐥𝐞𝐬 𝐮𝐧𝐥𝐢𝐦𝐢𝐭𝐞𝐝 𝐜𝐚𝐥𝐥𝐬 𝐬𝐢𝐦𝐮𝐥𝐭𝐚𝐧𝐞𝐨𝐮𝐬𝐥𝐲 Peak season? Wedding block? Group booking rush? Doesn't matter. 📌 𝐓𝐡𝐞 𝐮𝐧𝐜𝐨𝐦𝐟𝐨𝐫𝐭𝐚𝐛𝐥𝐞 𝐭𝐫𝐮𝐭𝐡: If two hotels have the same rooms, same location, same price… The one that answers first wins - every single time. Your front desk team can't clone themselves. But your AI receptionist can. 𝐓𝐡𝐢𝐬 𝐢𝐬𝐧'𝐭 𝐭𝐡𝐞 𝐟𝐮𝐭𝐮𝐫𝐞. 𝐘𝐨𝐮𝐫 𝐜𝐨𝐦𝐩𝐞𝐭𝐢𝐭𝐨𝐫𝐬 𝐚𝐫𝐞 𝐚𝐥𝐫𝐞𝐚𝐝𝐲 𝐝𝐨𝐢𝐧𝐠 𝐭𝐡𝐢𝐬. 💬 Comment 𝐑𝐄𝐂𝐄𝐏𝐓𝐈𝐎𝐍𝐈𝐒𝐓 if you want this system for your hotel or resort. 👍 Like if you think missed calls = missed bookings.

I believe 2026 would be great and amazing year. Learning and coaching would make the world better place. From beautiful Christchurch New Zealand with love Darko