Hospitality is all about making your guests feel welcome and comfortable. Customer service, on the other hand, is about meeting the needs of your customers and helping them to solve any problems they may have.

How to open cafe and restaurant from A to Z. From funding to running. Everything about own or manage coffee and restaurant. 30+ years experience shared with you. Every possible scenario from Bankruptcy to make 250K profit a year. More than 20 cafe restaurants opened and run. 2026 will be great year. God bless you all.