Dear Renato,
We're following up with a quick update on your order.
Your order remains active and our team continues to work on getting your fragrance to you as soon as possible.
We understand this wait has been longer than expected and we genuinely appreciate your patience.
If you'd prefer not to wait any longer, please reach out to us at help@theparfums.com and our team will personally assist you with the best resolution for your order.
Thank you for your continued support.
Warm regards,
The Parfums Customer Support Team