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Jan 1 •
💬 Start Here
Welcome to the BluLadder Pro Network — built for Next Level Clean pros like you. You’re part of the first wave to join this group. I’ll be dropping tools, templates, and strategies each week to help you run a real business, not just chase gigs. ✅ This group will eventually be paid, but as a founding member, you’re in for free — and unlimited access to the community for good. Here’s what to do next: - Drop a quick intro in the thread below, let us know how long you’ve been in business and where you’re located (City/State) - Try out the free tools (more coming soon!) → bluladder.com/pro/apps - Let me know what tools or resources you’d like next in the “Feature Wishlist” post Once we’ve got 15–20 active people in here, the founding tier closes and we go paid. Let’s make this a group worth being in.
1d •
New to the group!
Benjamin, great stuff. I've been watching your content for a while now. Thanks for putting out so much free knowledge. I own Paradise Pro Wash Window Cleaning & Pressure Washing, and I'd love to hear how you guys handle price drops and that conversation with customers. We intentionally price our jobs with enough margin that we have room to negotiate if needed. So when a customer says, "That's a little higher than we expected," "We're going with someone else," or "We're going to wait," how do you approach that conversation? Do you have a process or specific wording you or sales team uses when deciding whether to reduce the price without devaluing the service?
5d •
Newest member of the group
Hello everyone, I'm excited to be starting my own window cleaning business after working 14years for my Dad's window cleaning and pressure washing business. I have the work ethic and customer service skills, but I know little about what it takes to run a business. I look forward to learning from people in the same trade and be as successful as can be on my new venture.
10d •
Passing on Credit Card Fees to Commercial Customers
Does anyone have a recurring commercial customer that pays by credit card? If so, I'm wondering how you handle the credit card processing fees (i.e. increase the invoice price, disclose that the price is plus processing fees, or just eat the fee yourself). For residential customers, I give them the 4-5 options for payment and let them know I take credit cards but there is an additional processing fee and there has been no issue. For commercial clients, I'm going to require credit cards on file so I can charge immediately. I'm just trying to figure out the best way to package it since I'm not offering another way for them to pay. Stripe charges nearly 3% and my CRM takes 1% so the 4% really adds up over time so I want to pass this along. Thanks!
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