Thanks for jumping into the group, Mark! (love your banding, BTW) I operate much the same way, makes online bidding much easier and safer. The most important thing to remember on a price drop is to give a reason why you would lower the price. The last thing we want is to lessen the value of our service or make them feel like we were overcharging before. I’ll typically respond something like this: We completely understand that our premium service isn’t the cheapest, but we do standby our service with 100% satisfaction guarantee, and have hundreds of happy customers to show the value we provide. However, we do have a job in your neighborhood next week on Tuesday, and if we could make it work we can give you a $xx.xx discount since we will already be in the area. which time would you prefer, 11 AM or 2 PM? There are primarily two types of price sensitive customers that I run into: the ones who had no idea the price and wouldn’t hire anyone anyways, and the ones who got several bids and might be on the edge and willing to book with that subtle incentive. I just always try to give a logical explanation on why we can offer them a lower price than they were initially bid, and I try to use it as leverage to either schedule on a day where we need to fill the gap or when it’s convenient since we’re already nearby. I also tried to create some emergency, like this is a one time offer and they better take it now.

Hey Daniel, nice to see you in here! Don’t hesitate to chime in or ask for input, we’ve got a good group of guys in here who are always eager to help.

Sorry, I thought I already responded to this question, but apparently my comment didn’t go through. Anyone who’s been doing Christmas Lights for more than a season will say the same thing: Don’t use customers lights. Best practice is to lease the lights to the customer, you provide them, custom cut them, and then store them. This does several things. 1. When the time comes to install next year, you already have the lights ready to go and working, you don’t have to hope for the customer to find them in a hidden bin in their attic 2. You control the quality of the lights 3. Warm, white, sun, warm, white, there are all different types of brands and slightly different color shades. You stick with one brand and do you have replacements for any job you come across. 4. If a customer provides their own lights, there’s no guarantee on the quality. There’s a decent chance you can’t even custom cut them. Even if you can, if one bulb goes out, there’s no guarantee the bulbs you have will match their bulbs. 5. They guarantee that the lights will stay in great shape. You don’t have to argue about who has to pay for replacing a few bulbs or extension cords. You just have them and take care of it. 6. It is a better long-term profitability, since the lease will typically cover the price of the lights within 1 to 2 seasons, and if you take proper care of them in storage, they should easily last 5 to 7 years without compromising the brightness. 7. I’m sure there are other reasons that I just can’t think of right now Here’s the link for a supplier that does good prices Get pro quality Christmas Lights supplies here: https://www.christmaslightcontractorsusa.com/?ref=lxgxbrab

Whichever domain is connected to your Google business profile will be the only domain you actually need. Other than that it’s the content on the actual website that makes the difference. Sometimes domains like [service]in[city].com can help because of the keywords, but don’t pay extra from a 3rd party unless you absolutely know that you need the specific domain.

@Scott Hiles I get pitched almost daily on different sites around me, after a couple dozen, you’ll get used to it and it’ll be easier to say no or just ignore 😂

In those situations credit card on file is definitely ideal… alternative can mean you’re waiting 60-90 days for checks to be mailed. Bake it into the monthly price, you don’t need to tell them. If you know it’ll be 3% just mark it up 5% and charge a little more. At the same time, you can offer a cash discount, and still require credit card on file for anything recurring