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Owned by Benjamin

BluLadder Pro Network

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Welcome to the BluLadder Pro Network — the official community of Next Level Clean

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54 contributions to BluLadder Pro Network
Mileage Tracking Apps
Do any of you guys use automatic mileage tracking apps? I'm testing out the free version of MileIQ. It's easy to use and convenient but it only tracks 40 drives per month for free. It seems to be very convenient but don't know if it's worth the $90 per year. How do you track mileage?
0 likes • 4d
@Darius Irani just get lettering on your vehicle… then every time you drive you’re technically on the clock doing marketing, driving your sign around to build brand awareness and attract potential customers 😆
0 likes • 3d
@Darius Irani yeah I’m not a legal or tax expert 😂 best to trade cautiously
My Employee Quit… Here’s What Happened
This past Wednesday I found out my employee was putting in his 2 weeks notice. To be honest, it was a gut punch. The timing felt terrible. We’re just stepping into the busy season, and even though I had already been thinking about hiring, I wasn’t planning on being forced into it quite this fast. For about 30 minutes, I just sat with it, prayed, and worked through that initial wave of stress. Then I responded to him and told him the truth: if he needed support moving forward, I’m here for him. I meant that. That may sound strange to some guys in business, but I really do believe that if we keep giving, it comes back. Luke 6:38 came to mind immediately: “Give, and it shall be given unto you; good measure, pressed down, and shaken together, and running over, shall men give into your bosom...” That verse gave me hope in the moment. I felt like the Lord was reminding me not to clamp down in fear, but to keep my hands open. So instead of spiraling, I just started taking the next step. I put together a hiring video. I built out a hiring page on the website. I started posting. I took phone call after phone call with applicants. I listened to their stories. I tried to stay calm and present instead of reactive. Within just a few days, I had screened over a dozen people. Out of that process, I found Bryan, who I believe is a great cultural fit with a lot of upside and long-term potential. I also connected with Samuel for part-time help, and there’s another strong candidate in the mix as well. So what started as a moment that felt like loss quickly turned into a moment of expansion. Even more interesting, my former employee may still become part of the bigger picture. Instead of viewing him only as someone leaving, I can now potentially send overflow work his way on a subcontract basis at around a 60% commission, which should put him well north of $50/hour whenever I’m overloaded. That changes everything. Now I can market more aggressively. Now I don’t have to panic if the new guys take time to learn.
1 like • 6d
@Jeremy Azoulay depends 100% on the guy and the leadership. Hire a few guys, and you'll see. When a company only pays comission, there's usually a reason and a specific "type" they're going for. and often times they churn employees like crazy. I don't want to have a hiring agency. I want to build a team that sticks around and feels secure and appreciated. Not ideal for max profits, but makes me enjoy what I'm doing more.
0 likes • 5d
@Jeremy Azoulay it doesn’t hurt to try things, whether you pay hourly, salary, or commission, having some type of incentive helps. I started out paying my guys $25 an hour, but quickly regretted it, not starting out a little bit lower with easy bonuses to hit, that they could do every day by following the rules. Depending on the type of guy that you’re hiring, obviously those incentives can change, but simple things like showing up on time to every appointment for the whole week. Usually, when guys get paid with a commission structure, tell them they get 25% of job, but they get a 5% increase if they hit all of the required standards, like showing up on time and no callbacks. Each pay model has different obstacles. If they’re commission based, you have to have checks and balances for quality If they get paid hourly, you need to incentivize them to work faster. Somebody who has paid a base salary will fall in line with some of the same patterns as an hourly employee, except they won’t be whining if you have a rainy day. The salary is more to show commitment to the employee, that you won’t leave them hanging. Hourly employees won’t get paid for holidays unless you make that clear, and in general, they won’t stick around as long… or at least you have to work hard harder to build a trust to keep them around. It’s expensive to train someone, so if there’s ways to incentivize them to stay around or come back after the slow season, it’s good to think of that in advance. The amount of time and effort that goes into teaching one guy the skill might not feel like it’s costing you something out of pocket, but it is pulling from other opportunities that you would have. I really like how Costco handles it. They might hire a cluster of employees once or twice during the year, right before they’re busiest seasons. So for them, it would be spring and fall. All of their new hires are hourly employees, who know that they’re only being hired for the season, 2 to 3 months. What they also know is that Costco promotes almost every position from inside the company, and those two or three months become an audition. If they do a good job, Costco will hire on the top performers to become salaried employees. This gives them incentive to work hard, do their best, and even compete in order to be the best employee possible.
Lessons Learned: Door Hanger Close Rate
One thing I’m learning is that your door hanger close rate isn’t just about how good you are at sales or even just your pricing. It’s also about who you’re marketing to. I recently moved to a new city and started my window cleaning business in an area I didn’t know well. So I began door hanging in neighborhoods that looked like solid upper-middle-class areas. I got an average call rate from the door hangers. But once I showed up to quote in person, I ran into a problem. It seemed many homeowners simply couldn’t afford the service. Some even told me they were just curious about what window cleaning costs these days. In one case, a realtor referral turned into a complete waste of time as they were more interested in pitching me their services than hiring mine. Window cleaning is a luxury service. And if you’re pricing your services like a premium offering, you need to be in neighborhoods that can actually support that. I’m also learning that just because someone will pay for gutter cleaning doesn’t mean they’ll pay for window cleaning. Even though both are home services, window cleaning is often seen as more of a “nice-to-have” than a necessity like gutter cleaning. Right now, most of my window cleaning bids fall in the $450–$695 range. At that price point, according to AI, I need to be targeting households earning $150K+ per year. I wasn’t doing that at first and I think I wasted some of my time in neighborhoods that mostly wouldn't pay for window cleaning. One tool that’s helped me a lot is the USPS EDDM (Every Door Direct Mail) website. It lets you see income and age demographics for specific neighborhoods within a ZIP code, which makes targeting much more strategic. If you’re doing door hanger marketing, I highly recommend checking it out: https://eddm.usps.com/eddm/select-routes.htm Bottom line: If your close rate is low, it might not only be your pitch or your price, it might also be who you are targeting.
1 like • 11d
🔥🔥🔥 That’s some real wisdom there, well said!
1 like • 17d
Softwash it. Apply a degreaser or basic soap and scrub with a brush (something like this that you could get at Home Depot https://amzn.to/3NL9xNs ) Then rinse it clean. I charge around $75 for something like that and try to finish in 15 min or so, but it always takes longer than I want.
1 like • 11d
@Carl Vereen great work 👌
Question
What do you guys think of protective coating for the windows so that it stays clean for longer in areas like California?
0 likes • 22d
Honestly, I think they’re a bit overhyped, I’m not a fan. They do have some value in certain situations—like coastal areas with salt in the air or homes where sprinklers are constantly hitting the glass. In those cases, anything that helps reduce buildup is a win. But for most residential windows, it’s not some game-changing “stay clean longer” solution. The glass is still going to get dusty, especially in places like California. From a cleaner’s perspective, the hydrophobic effect can actually make things a little more tedious with a water-fed pole. The water beads instead of sheeting, so you have to spend more time rinsing to get a clean finish. So yeah… it’s not useless, but I wouldn’t call it a must-have either. More of a niche add-on than a real solution, and more of an overpriced hassle that makes work more difficult than anything else. With the added cost and time to apply, I think customers are better off without it and it’s cheaper to get windows cleaned more frequently instead.
1 like • 13d
@Jeremy Azoulay I don’t have much expertise when it comes to the protective coats. The stuff people are using lately might be newer technology, when I researched previously it was essentially the same stuff you would put onto commercial glass or onto shower doors to prevent the hard water stains from setting in faster. It makes the glass hydrophobic so that water fed pole doesn’t work very well, so I’m not sure what the other guys are using these days.
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Benjamin Millen
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74points to level up
@benjamin-millen-1372
I love God, love my family, and enjoy helping other people grow. I’m a window cleaner currently working on scaling my third window cleaning business.

Active 16h ago
Joined Aug 24, 2025