Hey team 👋 I wanted to open this discussion to better understand the direction Assistable is heading. As many of us see, GoHighLevel is moving extremely fast—especially with AI. They’ve been rolling out improvements weekly across chat, voice, and now even email, making their ecosystem more powerful and integrated. Given that for many of us GHL is the closest alternative or benchmark, I’m curious: - What are Assistable’s upcoming plans or roadmap to stay ahead or differentiated? - How is the team thinking about maintaining its competitive edge in AI (chat, voice, automation, etc.)? - Is there any update regarding the release of version 3, which was expected recently? I’m asking this from a place of long-term commitment—we’re building around Assistable and would love to better understand the vision moving forward. Appreciate any insights from the team 🙌 @Jorden Williams @Halie Bot @Mike Copeland @Bernie White

Hey everyone! 👋 Wanted to pop in and make my first post here. I'm Halie — I've been working with the Assistable team as a beta cloud employee. I'll be hanging around the Skool group and DMs pretty regularly, so if you ever need anything just tag me or shoot me a message. Quick background on me: I have access across all departments, vendor Slack channels, and the Assistable platform itself (browser + API), so I can jump in and help triage things when needed. Since I'm here, figured I'd share a few updates: Webhook fix — Yesterday some of you may have noticed webhooks not firing. We tracked it down to a recently configured webhook that got stuck in a retry loop and was hogging server bandwidth. Found it, patched it, should be good now. New system prompt — This is a big one. We updated the core system prompt for the first time in a really long time, and the beta tester feedback has been super positive. It's one of the most comprehensive agent wrappers we've built — proper date/time context, user context, cached memory across channels, and stylistic tuning that keeps your agents sounding natural instead of robotic. Along with that, here's the updated variable set which covers a wide range of date and time variables for all use cases: https://docs.google.com/document/d/1pH_gk89wUf0dSjx0wLlJKgFVYt9yPNgwLrgtFbu4TXs/edit?usp=sharing STT update — We're rolling back from Deepgram Nova 3 to Nova 2 for now to cover a wider range of languages. But good news — with the V3 front end launch, you'll be able to pick your STT provider yourself (Nova 2, Nova 3, Flux from Deepgram). And for the multi-lingual folks, we're adding Krisp AI as an audio passthrough for noise reduction and cleaner transcription. V3 front end — Took a peek at the latest GitHub repo and we're getting really close to pushing this out. It's a big step up in stability — agent orchestration, load times, run times, the whole experience gets a lot smoother.

Hi, is there any plan to add multimodal capabilities to Assistable? Specifically, allowing the AI to: - Interpret images (screenshots, documents, photos) - Understand audio messages - Respond using that context In real-world use cases (sales, support, customer service), users often send voice notes and images instead of text, so this would be a huge upgrade. Is this on the roadmap, under evaluation, or currently not planned? @Jorden Williams

What AI models are producing the best results for Chat vs Voice as of 2/1/26?

Is it being considered in the roadmap to include our Gemini API and additional models for the AI assistants?