For the past 2 days, my client’s concierge bot has been disconnecting once the user books an appointment.
Use case:
Ex: user is in full convo with bot, back and forth: everything dandy.✅
The user books an appointment- the bot booked and confirmed the appointment: awesome!✅
( what it’s build to do)
But then a minute later the user asks a questions and bot is nowhere to be found even after many pings… ❌
I haven’t changed anything on my WF. Was working find up to a few days ago
Any possibilities come to mind?