Scheduling Bot Keeps Messing Up Times/Dates

I'm not sure if this is a prompting issue, hallucination, or system glitch, but the bot works well one day and then has major issues the next. It's too inconsistent for me to confidently use it with clients.

The biggest problems are:

-The bot says certain times are available when they're not.

-It mismatches dates and days of the week. It says no morning availability for Wednesday (tomorrow), but then schedules me for Wednesday (tomorrow) morning.

-Conversations inside the Chat Lab are great, but the behavior changes completely when we test through SMS.

I’ve already tried remaking the calendar, making sure time zones were correct, duplicating the bot, refreshing OAuth, and adding the calendar ID directly into the prompt, but nothing seems to fix it. Has anyone else dealt with this or found a solution?

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