💥Outbound Custom Tools - Success

After many hours of trial and error, I finally managed to get the following functions executed for my AI outbound caller:

Double dial when call not answered
Follow up every 3 hours, only during office hours.
When follow up not answered, return back into 3 hour follow up sequence
Count the number of times we have called and set total number of follow up calls (we set it to 9)
When counter hits 9 (you can set this to any number), remove from workflow and mark lead as dead and remove from pipeline.
Busy call back later - when a contact answers and says I'm busy, call me back at 5 today. Our workflow captures the exact date and time, creates an event and calls at that exact time! ⬅️ This was a b%#ch to get right!

If you have any questions - just ask - happy to share the knowledge 🎁.

Enjoy the rest of the weekend.

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