OTP on Twilio · Assistable.ai

OTP on Twilio

********NOTE FOR Assisticrats*********

If you are using the SIP integration Twilio has to offer be aware that Twilio numbers do not accept One Time Passwords.

How this effects you:

If you sign up a client and integrate their Twilio number and they make a switch on multiple platforms that need 2FA to do so you'll hit a wall.

Oddly, Leadconnector allows OTP's, which in my case I will need to swap back to on the Agency level and resissue a new number for my client etc etc.

Error Code from Twilio:

ERROR: 30038

PROGRAMMABLE SMS

ERROR

Description

Twilio has determined that the body of this message contains a One-Time Passcode (OTP). In order to prevent the abuse of Twilio numbers, Twilio does not generally allow receiving OTP messages. The passcode content has been redacted and the message failed.

If anyone has a fix, great! please let me know as the solutions Im finding seem complicated (but totally awesome!)

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