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8 contributions to Assistable.ai
Can Assistable integrate with other CRMs?
I've custom built a CRM for my lending business, essentially replacing about $500 worth of software (sick). The only thing I have left on GHL is my AI assistant, and I'd prefer to just connect it directly instead of finding another service or building a shitty version. I'm also planning to offer this CRM as an all in one SAAS, and would have the AI as an upsell. Love the service, literally haven't changed a thing since my initial tweaking and it's worked great. Probably a lot I've missed as I haven't been in the channel.
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Chat agent responses
Hey team, This may be a simple answer, but I noticed the agent is now using very AI responses that include ** around certain things. I did just recently change from ChatGPT 4o to GPT 5.2 (figured why not get the most up to date version) Never had issues till now, are you guys seeing the same? Should I change back, or are there better versions? Thank you!
Chat agent responses
Not recognizing existing users
Noticed over the last day or so the assistant hasn't been responding to incoming leads. Sometimes choosing just to reply in a single channel (i.e just meta vs both meta and text) and not doing follow ups. I've seen a couple threads about similar issues. I was wondering if we figured out the cause yet? Note: I have re-synced my GHL and assistable account. It's still happening.. Example attached.
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Not recognizing existing users
Live chat not asking contact info
Hey guys, lost a few solid leads because the chat bot didn't ask for contact info first on new inbound live chats. I have the information protocol set up, and specify for new inbound chats to use it. It just creates guest user opportunities and tries to move forward with questions. Any quick fixes to this?
Live chat not asking contact info
0 likes โ€ข May '25
Everything is working correctly except asking for contact info for unknown inbound chats, so its weird. What model do you use?
Integrators?
I'm to the point now where I have implemented and tried to troubleshoot basically everything that's been covered by the videos / classroom / community. Although it's been fun to build and test, I'm at the point now where I'd like to be able to jump on a call to discuss use cases for my specific business. If anyone in the group (or if there's an option for high level service at assistable that I'm unaware of) that has deep understanding of how the AI works and I can show where I'm at, and how to really dial this in so I feel confident letting it run on it's own, please let me know.
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1-8 of 8
Thomas Bell
2
15points to level up
@thomas-bell-5920
10 years in eCommerce

Active 1m ago
Joined Mar 4, 2026
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