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Memberships

Start a Recruiting Business

57 members • Free

Free Growth Training

313 members • Free

Growth Accelerator System

32 members • $4,500

6 contributions to Free Growth Training
START HERE: Welcome + Next Steps ⬇️
OWNR OPERATOR looking to get out of the seat and finally grow your business? Welcome, this is the place for you! ✅ What to do first: 1. Watch the video below 2. Say hi & intro yourself in the comments section 3. Bookmark this post so you always know what’s coming next 4. Visit the "Classroom" Section to access the Free Service Startup Playbook *~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~ 🚀 Growth Accelerator Playbook (Found In "Classroom" Section) ✅ Growth Accelerator Playbook ($997 Value) ✅ VA Hiring Template ✅ Marketing Templates: Biz Cards, Flyers, & Yard Signs ✅ Customer Contract Template ✅ Jobber Jump Start: Save Time On Estimates, Invoices, and Payments 🔥 BONUS: Get Your Next $100k Without Paying For Ads 🔥 *~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~📞 Join the Weekly Call If you want help or have questions, please post them in the "Community" section and one of the members from our team will do our best to get you in touch with the right answers. It’s the best place to: - Ask questions - Get feedback - Share what you’re stuck on *~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~ 💬 Give feedback anytime You’re helping shape this community as it’s built. If you have any questions or ideas, drop them in the community. Your input helps make the course better for everyone. Thanks again for being here early — excited to grow together. –Austin *~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~ 🤝 Introduction Template (Answer These Questions In Your Comment Below) 1. Who you are 2. What business you own & operate 3. Services you offer 4. Where you’re located 5. What you want help with from the group 6. What you can help others with *~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~ Want to scale faster? Book your OWNR OPS Pro Strategy Session ➡️ https://start.ownrops.com
START HERE: Welcome + Next Steps ⬇️
1 like • 3d
@Chris Callaway welcome Chris. Loving the detail write up .. good stuff.
welcome to OWNR OPS🤝
Welcome to the crew, @Roland Brown @Jesse Pipkin @Chris Callaway @Bholar Praise and @Zach Mura! Please introduce yourself in this post ➡️ https://www.skool.com/ownrops/introduction?p=ca908188
0 likes • 3d
@Bholar Praise Love the pfp .. where you at?
Working ON the business vs. IN the business
Is your business growth in your head (for only you) or on paper (so your team knows what you're marching towards)? One of the first things I did was outline a 'North Star' plan for how our organization would look once we matured. Today, I'm doing many of these roles. It is tedious to switch from a sales call, to payroll, to scheduling, to recruiting and back to outbound cold email. But, the goal is not to be doing these roles. The goal is to build systems for others to be doing the work. With additional growth (e.g. make more $$$) someone else will fill the role. Our first full time salaried role was the District Manager. As of October 1, we filled our 'Ops Lead' with a Field Operations Supervisor. This is the difference between working ON the business vs. IN the business.
Working ON the business vs. IN the business
0 likes • Oct 7
I dropped a video in the PRO group. It's for anyone interested to learn: - How to build a clear org chart that future-proofs your company’s growth. - Why your first hires should offload low-leverage work so you can focus on strategic tasks. - The right way to name roles (like “District Manager” vs. “General Manager”) to make expansion clean and logical. - How to think in systems and functions instead of just people and titles. https://www.skool.com/gas/organizational-structure-growth-to-support-12-office-employees?p=307c669e
1 like • 9d
@Steve Adams It's crazy with the tools available now, there really isn't an excuse not to be able to optimize just about everything as a owner operator
Market Research
Hey all, I'm needing some guidance on how to do "Market Research" for a service. I have a personal skid loader for projects around my place. I am wanting to start doing some side work but I'm not sure where the need is at? We have several excavation and smaller owner/ ops in the area. I live in a rural/ ag led area where everyone has a tractor and bucket. I'm wanting to get specific. Nearest rental is over 30 minutes away one way so I'd like to invest in the attachments as needed so I can start promoting the service. Any help would be greatly appreciated.
5 likes • Nov 5
In a rural area if you are just dabbling to gauge interest, you should call nearby people advertising their own skid loader jobs, pretend to be a customer and ask how far out they are booked out. If they say "I could start tomorrow", then you have a tougher road ahead because the competition can mobilize quick and there isn't much demand. If they say "I'm booked up 3 weeks out", that's better because you know there there is demand. If you have enough demand where you want to market, try some lower cost, easy to do marketing: (1) yard signs off highway busier intersections, or in town (2) zip-code targeted facebook ads (3) paper signs on local poster boards
Triaging my 2-star google review
Google reviews are a moat for my small business. So when we got a 2-star review, I was triaging within 2 minutes. How? 1. I have an automation set up (thanks, Zapier) so all google reviews are sent to our Slack. 2. I dug through customer data in our CRM to cross-reference the customer name. 3. When we had no exact matches, my teammate and I looked through all the 'Michael's' we had serviced and reviewed their last service and if they were satisfied. And at the end of it all, this person never even used our service... Small business is where customer obsession, bias for action, and deep dive all meet to be a perfect storm of something we can't control anyways. Here's my reply.. since all I could do was laugh about it and move on. You all ever have this happen?
Triaging my 2-star google review
0 likes • Oct 3
We have a 2 prong attack: (1) Auto email after the service is complete [see photo] (2) Call our customer the day after to confirm they were happy. Add'l text asking for a review w/ our attached link.
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Patrick Murphy
2
3points to level up
@patrick-murphy-5401
Owner

Active 21h ago
Joined Sep 5, 2025
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