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6 contributions to OWNR OPS
Apr '24 • 
👋 Intros
Start Here: Your $20k Month Game Plan (Watch This)
If you own a land clearing / forestry mulching business and you’re under $20k/month, start here. In July, 12 operators we work with booked $585,000 of work using this playbook. This group shows you how to run the same system. Do this in order: 1. Watch the Start Here video Then come back to this post. 2. Introduce yourself in the comments Copy/paste and fill in: Name City / State Machines Current monthly revenue 12‑month target Biggest bottleneck (pricing, leads, closing, schedule, or crew) 3. Do the Pricing Blueprint Workshop Go to Classroom → Start Here → Pricing Blueprint Workshop Watch “Stop Losing Money On Jobs” Fill out the worksheet under the video Then comment your numbers: “Crew day rate: $, Minimum job: $” 4. Watch 2–3 case studies Still in Classroom, open Case Studies Watch 2–3 that look most like you 5. Start the Kickstarter Mini Training Go to Classroom → Kickstarter Mini Training Work through the modules in order If you already own a real machine and want the exact playbook guys like JT used to hit $172,500 in July, Colby used to hit his first $200k month, and Hayden used to hit $85k first month after getting his machine, then: Book Your OPS Game Plan Call here and we'll map out a plan for your market
Start Here: Your $20k Month Game Plan (Watch This)
1 like • Dec '25
@Chris Callaway welcome Chris. Loving the detail write up .. good stuff.
welcome to OWNR OPS🤝
Welcome to the crew, @Roland Brown @Jesse Pipkin @Chris Callaway @Bholar Praise and @Zach Mura! Please introduce yourself in this post ➡️ https://www.skool.com/ownrops/introduction?p=ca908188
1 like • Dec '25
@Bholar Praise Love the pfp .. where you at?
Working ON the business vs. IN the business
Is your business growth in your head (for only you) or on paper (so your team knows what you're marching towards)? One of the first things I did was outline a 'North Star' plan for how our organization would look once we matured. Today, I'm doing many of these roles. It is tedious to switch from a sales call, to payroll, to scheduling, to recruiting and back to outbound cold email. But, the goal is not to be doing these roles. The goal is to build systems for others to be doing the work. With additional growth (e.g. make more $$$) someone else will fill the role. Our first full time salaried role was the District Manager. As of October 1, we filled our 'Ops Lead' with a Field Operations Supervisor. This is the difference between working ON the business vs. IN the business.
Working ON the business vs. IN the business
0 likes • Oct '25
I dropped a video in the PRO group. It's for anyone interested to learn: - How to build a clear org chart that future-proofs your company’s growth. - Why your first hires should offload low-leverage work so you can focus on strategic tasks. - The right way to name roles (like “District Manager” vs. “General Manager”) to make expansion clean and logical. - How to think in systems and functions instead of just people and titles. https://www.skool.com/gas/organizational-structure-growth-to-support-12-office-employees?p=307c669e
1 like • Nov '25
@Steve Adams It's crazy with the tools available now, there really isn't an excuse not to be able to optimize just about everything as a owner operator
Market Research
Hey all, I'm needing some guidance on how to do "Market Research" for a service. I have a personal skid loader for projects around my place. I am wanting to start doing some side work but I'm not sure where the need is at? We have several excavation and smaller owner/ ops in the area. I live in a rural/ ag led area where everyone has a tractor and bucket. I'm wanting to get specific. Nearest rental is over 30 minutes away one way so I'd like to invest in the attachments as needed so I can start promoting the service. Any help would be greatly appreciated.
8 likes • Nov '25
In a rural area if you are just dabbling to gauge interest, you should call nearby people advertising their own skid loader jobs, pretend to be a customer and ask how far out they are booked out. If they say "I could start tomorrow", then you have a tougher road ahead because the competition can mobilize quick and there isn't much demand. If they say "I'm booked up 3 weeks out", that's better because you know there there is demand. If you have enough demand where you want to market, try some lower cost, easy to do marketing: (1) yard signs off highway busier intersections, or in town (2) zip-code targeted facebook ads (3) paper signs on local poster boards
Triaging my 2-star google review
Google reviews are a moat for my small business. So when we got a 2-star review, I was triaging within 2 minutes. How? 1. I have an automation set up (thanks, Zapier) so all google reviews are sent to our Slack. 2. I dug through customer data in our CRM to cross-reference the customer name. 3. When we had no exact matches, my teammate and I looked through all the 'Michael's' we had serviced and reviewed their last service and if they were satisfied. And at the end of it all, this person never even used our service... Small business is where customer obsession, bias for action, and deep dive all meet to be a perfect storm of something we can't control anyways. Here's my reply.. since all I could do was laugh about it and move on. You all ever have this happen?
Triaging my 2-star google review
0 likes • Oct '25
We have a 2 prong attack: (1) Auto email after the service is complete [see photo] (2) Call our customer the day after to confirm they were happy. Add'l text asking for a review w/ our attached link.
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Patrick Murphy
3
44 points to level up
@patrick-murphy-5401
Owner

Active 3d ago
Joined Sep 5, 2025
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