From my perspective, the responsibilities of a Salesforce Administrator can be clearly captured using the mnemonic SCRUDS, which highlights the core pillars of the role: S – Salesforce System Support for End Users A Salesforce Administrator provides day‑to‑day support to users across the organisation. This includes troubleshooting issues, guiding users on best practices, resolving system errors, and ensuring that teams can work efficiently within the platform. C – Configuration Administrators configure Salesforce to meet business needs without code. This involves setting up objects, fields, workflows, validation rules, page layouts, automation tools, and other platform features to optimise processes and improve user experience. R – Reporting & Analytics A key responsibility is creating and maintaining dashboards and reports that provide actionable insights. Administrators help stakeholders interpret data, monitor performance, and make informed decisions based on accurate, real‑time information. U – User and Access Management (Account Provisioning) Salesforce Administrators manage user accounts, roles, profiles, permission sets, and access levels. They ensure that each user has the right level of access to perform their duties while maintaining system integrity and data security. D – Data Management & Governance This includes maintaining data quality through imports, exports, deduplication, validation, and ongoing monitoring. Administrators enforce data governance standards to ensure accuracy, consistency, and compliance across the organisation. S – Security and Compliance Administrators safeguard the platform by implementing security controls, monitoring system activity, managing permissions, and ensuring compliance with internal policies and external regulations. They play a crucial role in protecting sensitive information and maintaining trust.

We’re so excited to have you join this vibrant, supportive space where aspiring professionals transition into tech and master Salesforce! 🌟 This is your opportunity to grow, connect, and achieve your career dreams. Together, we’ll turn goals into reality; one step at a time. 🚀 𝐍𝐄𝐗𝐓 𝐒𝐓𝐄𝐏𝐒: 𝐖𝐇𝐀𝐓 𝐓𝐎 𝐃𝐎 𝐅𝐈𝐑𝐒𝐓 🔥 1️⃣ Introduce Yourself by Replying to This Post 💬 - Share your name, where you’re from, and what excites you most about getting into tech. - Add a fun fact about yourself to help us get to know you better. 🔥 𝐈𝐌𝐏𝐎𝐑𝐓𝐀𝐍𝐓: 𝐃𝐨𝐰𝐧𝐥𝐨𝐚𝐝 𝐨𝐮𝐫 𝐜𝐨𝐦𝐦𝐮𝐧𝐢𝐭𝐲 𝐚𝐩𝐩 𝐧𝐨𝐰 𝐭𝐨 𝐬𝐭𝐚𝐲 𝐜𝐨𝐧𝐧𝐞𝐜𝐭𝐞𝐝, 𝐞𝐧𝐠𝐚𝐠𝐞, 𝐜𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐞 𝐚𝐧𝐝 𝐠𝐫𝐨𝐰 𝐰𝐢𝐭𝐡 𝐮𝐬 𝐚𝐧𝐲𝐰𝐡𝐞𝐫𝐞 𝐚𝐧𝐝 𝐞𝐯𝐞𝐫𝐲𝐰𝐡𝐞𝐫𝐞 𝐭𝐡𝐢𝐬 𝐢𝐬 𝐦𝐚𝐧𝐝𝐚𝐭𝐨𝐫𝐲 𝐭𝐨 𝐡𝐚𝐯𝐞 𝐭𝐡𝐞 𝐛𝐞𝐬𝐭 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐰𝐢𝐭𝐡 𝐮𝐬! 📲𝐈𝐩𝐡𝐨𝐧𝐞: Get the iOS app here. 📲𝐀𝐧𝐝𝐫𝐨𝐢𝐝: Get the Android app here. 2️⃣ Head Over to the CLASSROOM in the navigation menu and Watch the “START HERE” Course 🎥 - This quick course gives you a full overview of how to use the platform, engage with the community, and make the most out of your tech journey. Pro Tip💡: Make the Most of the Community 🌟 The more you engage, whether it’s replying to posts, making post, participating in discussions, or completing lessons, the faster you’ll level up and unlock exciting rewards! 💼🎖️

Family, if you are serious about growing, learning, and staying inspired on this journey into tech, make sure you stay connected with your mentor across all platforms. Each platform has something different that helps you level up, grow faster, and stay ahead. Here is where you can follow me and the Pathway family 👇🏽 🔥 Follow me on LINKEDIN Follow me on LinkedIn to learn more, grow your professional brand, and stay updated with opportunities www.linkedin.com/in/salesforce-godwin-mbah 🔥 Follow Pathway to Salesforce on LINKEDIN Student wins, career stories, job updates, events, and everything happening inside our community https://www.linkedin.com/company/pathway-to-salesforce 🔥 Follow me on INSTAGRAM Daily motivation, behind the scenes, lifestyle, and real time updates https://www.instagram.com/godwinmbah24 🔥 Follow me on TIKTOK Quick lessons, mindset gems, tech tips, and high energy content https://www.tiktok.com/@godwin_pts 🔥 REVIEW ON TRUST PILOT We do our best to make you succeed, we try to make learning easy and accessible, please review us on TrustPilot, a 5 star will put a smile on my face 😇 https://uk.trustpilot.com/review/pathwaytosalesforce.com Once you follow on all platforms, come back here and comment FOLLOW in the comment section. If you were already following me, still comment FOLLOW so we know you are locked in 👇🏽 Let us grow together. Your next move could change everything 🚀

There will be no live class tonight, but here’s what you need to know: 👥 GROUP A, B, & C — THIS IS FOR YOU If you were placed in Group A, B, or C, use tonight’s session time to: ✅ Go through the Reports & Dashboards TrailMix ✅ Combine it with the Reports & Dashboards lessons in Skool ✅ Start preparing — because an upcoming Reports & Dashboards project is on the way! 🔗 TrailMix Link: https://trailhead.salesforce.com/users/leeyhandizon/trailmixes/reports-and-dashboards This is your moment to sharpen your skills and get ahead. Don’t wait. 🧑‍💻 FOR STUDENTS NOT IN GROUPS: We’ve got a live class scheduled for you tomorrow — so stay ready. You’ll get the support you need and we’ll help you catch up properly. We will also assign Groups for uou all tomoro, and we will give your own group projects tomorrow Let’s keep growing, building, and making progress. One session at a time 💪 #PathwayToSalesforce #GroupProjects #ReportsAndDashboards #SelfStudy #SkoolCommunity

A UK nonprofit has 3 departments: Fundraising, Support, and Finance. Right now, everyone can see and edit everything, and they’re all using the same Profile. The Admin needs to fix this fast, but keep things easy to manage long-term. What’s the BEST way to handle this? 💬 Vote below and tell us why, this is where admin-level access decisions really matter 💼