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Assistable.ai

3.4k members • Free

27 contributions to Assistable.ai
Ai not functioning numbers flagged
Does anyone here have the system actually working and stable ? It’s been 4 to 5 months since our system became the shitiest AI in the market and we don’t know why and nobody has a fix. Feels like they dropped the resellers and I’m on a reseller program. We willing to pay for answers before we decide to drop this system completely
Updates & Releases / Fixes / Patches
Have any questions? Text me (iMessages & SMS): 770-296-7271 Need white-gloved help RN? (I am in there too): help.assistable.ai Have anymore questions? Text me and I will make a video over: 770-296-7271 ----- where have i been? - Actively trying to fire myself. I think a long term worry internally, myself, and from the community is key man risk. My only objective is trying to make sure this outlives me. Im mad. - Me too. Lets figure it out together, reach me or team and lets make sure clients are super duper happy Why is X happening? - I explained in the vid along with solution - if you are super busy, text me and ill get you an answer in less than 5 mins What can I expect? - A platform that does rely on me or any vendors - something that we own in entirety and can be maintained by people much smarter than me X ? - Y A (aka text me or run it up to support and they will send to me) we are on call 24/7, ask anyone thats talked to me in the past week - I have slept collectively 6 hrs (not even in my bed :/ ), yelled at some people upstream, and gave every ounce of my time to help anyone down stream I miss making videos and being involved here. I want to do it more. Thats what we are trying to do here
1 like • Feb 8
@Wateeb Khan there is a difference between hurdles and a system that stoped functioning on a basic level I have 200 businesses I have 3 developers full time just checking if my customers number is working this is not a hurtle this is the end of assistable if they don’t wake up
V3 Update: Where We Are, What We’re Fixing, and How We’re Supporting You
Any meaningful upgrade comes with a moment of discomfort. V3 is one of those moments. To support what’s coming next, we had to migrate some core components earlier than planned. While this was the right decision for the long term, we know the timing has caused real frustration. If you’ve experienced call issues, delays, or unexpected behavior, we want to be clear from the start: We see it. We understand the impact. And we’re actively fixing it. Right now, there are three main things we want to acknowledge. First, there is a delay in the AI agent greeting on outbound calls, and this is affecting all outbound traffic. We know how important that first moment of a call is, and we agree that this experience is not where it should be. A fix for this is part of the upcoming patch and is being treated as a top priority. Second, some users are experiencing latency or connection issues. The majority of the platform is operating normally, but we already have a patch in progress that directly addresses these issues and will be rolling out shortly. Third, there is a busy signal issue affecting a small subset of numbers. We currently host over 14,000 phone numbers. Out of those, a few hundred are affected. If you’re one of them, your frustration is valid, even if the issue is isolated. Most of the impacted numbers fall into one of these categories: - Custom Telnyx setups that don’t align with our updated requirements - SIP trunking requests that were never completed - Older numbers still in the final stages of porting from Twilio to Telnyx If you’re affected, there are two paths forward. Option one: wait it out. For many numbers, this will be resolved automatically over the next few days as the patch and cleanup complete. Option two: move faster. You can purchase a new number and let our support team know. If your old number qualifies, we’ll credit your wallet for the entire year for the phone number ($30) for the trade-in. This option is there for anyone who can’t afford downtime.
0 likes • Jan 23
Again we just purchased a number 2 hours later it doesn’t work ?
1 like • Jan 23
2 years of build out completely destroyed and no support
Deleting post shows real character
That’s why this is a failed system We talk about major issues no support and deleting our post shows that this is a sinking ship
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Help Outbound not working on all our Accounts
We dont know whats the issue we connected disconnected we added the app from marketplace
0 likes • Dec '25
@Ricky Patel thank you
0 likes • Dec '25
@Hari Prathap Balamurugan Thank You, I did
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Mike Ibrahim
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35points to level up
@mike-ibrahim-6882
Sales

Active 2d ago
Joined Nov 19, 2024
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