Does anyone in LWR love their outsourced IT provider? Need a partner to help with basic IT security protection, training, and monitoring. Prefer the same vendor will help troubleshoot every day IT issues as well.

Offshoring isn’t just about cost-cutting anymore. When done right—especially with talent from the Balkan region—it becomes a scalable, strategic advantage for brokerages and logistics ops teams. Here’s why more freight companies are building serious offshore infrastructure in the Balkans: 🕒 1. Extended Coverage = 24/7 Capability - Offshore teams let you cover nights, weekends, and early mornings without overloading your core team. - Balkan operators work comfortably across both US and EU time zones—giving you seamless handoff across shifts. 👨‍🎓 2. High-Quality Talent (Not Just Task-Takers) You’re not hiring low-skill VAs. Many Balkan professionals come with: - Degrees in logistics, economics, business, or foreign languages. - These are critical thinkers and professionals who take ownership—not just checklist workers. 🚀 3. Deep Industry Experience Many already have hands-on expertise with: - US-based freight operations. - TMS platforms like McLeod, Ascend, Aljex, etc. - Carrier and customer communications. - No long learning curves—they plug into your system fast and deliver from day one. 💰 4. Lower Cost, Higher Margin - Balkan team members cost 40–60% less than equivalent U.S.-based roles—but deliver equal or better performance. 🧠 5. Professionalism, Retention & Culture Fit - Strong work ethic, accountability, and loyalty—many operators stay for 2–3+ years. - They’re aligned with Western business values, take pride in results, and integrate well into team culture. ✅ Bottom Line: If you want to scale without burning out your domestic team, the Balkan region offers elite logistics professionals who’ll make your operation stronger—not just cheaper.