very workplace has those unwritten rules… How to ask for help, who to CC, when to escalate, what “ASAP” really means. What’s one thing you wish someone told you when you started managing? Let’s turn this into a thread of wisdom for those still figuring it out.

Good afternoon everyone! My name is Lliam, and I am an Assistant General Manager at a local small business and I have been looking for ways to motivate the people Im managing. Morale boosting has been a great success for me, making employees feel heard and appreciated; I feel that is what I am confident with. However I am curious to put out an open question to see how different managers are able to keep on top of monitoring and reprimanding problem behaviour. Safety is top of priority for the industry I am in, and so we must have all of our employees practicing our policies; unfortunately not everyone does that (some even feel comfortable not doing it even with warnings). And I would prefer to not slip into being the micro-managing, passive aggressive boss stereotype; nor do I want to feel that terminating all these people is a clean solution. I have been practicing the verbal warning, written warning, termination (or ‘Three Strikes System’). However, I would love to hear about different, more impactful styles. Thanks for hearing me out!