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17 contributions to Assistable.ai
Voice AI with 300 rows of KnowledgeBase
My client is waiting for me to deliver their bot, that they paid a month ago. They want to call up fresh leads with voice AI. They have a medical knowledge base of 300 rows of data. Since KB for voice doesn't work, I deliberately tested Buildship GSheets & GDocs and even make.com connections. On all my tests the chat bot read all of the data and voice bot only read first 20-30 rows, and said it didn't have access to rest. What else can I do to get this fixed?
0 likes • 27d
Would anyone share the Link to setup BuildShip for KB? I heard from someone in the group that Assistable will have a new pricing structure for using its native KB during voice call. Has this been finalized?
New voice portal + phone numbers + new webcall iframe
Tons of new features, hyper-customization of the voices, and HIPAA compliant calling. Latency is now instant - we will enable inbound, outbound, iframe-initiated + web calling (to have the AI talk in the browser). Switching to 11labs for voices to for broader options and lower latency. Buy twilio numbers through us to link to your assistants for inbound calls to your business. Actions - voice assistants will share the same functionality as the chat assistants. BONUS: I will be putting buttons throughout the platform to walk you/your clients through deployments by talking to them in the browser about how to do everything.
New voice portal + phone numbers + new webcall iframe
0 likes • 27d
@Jorden Williams During a Web call from a webpage, will the Orb reliably match the caller to an existing GHL contact using his phone number? Also, is there anything I can do on my end—like prompts or setup tweaks—to help make sure it finds the right contact and books the appointment properly?
2 Questions on Jorden's Video
I just finished Jordan’s video on Building a Production AI Voice Bot and had 2 clarifying questions: 1. Does the built-in Assistable knowledge base work with phone-based AI assistant conversations, or is it limited to chatbots and web call bots? 2. Why do we need to build a vector database using Supabase with Proship integration for the knowledge base? Would the built-in knowledge base function the same way, or is there a meaningful difference in capability or use case? Thanks in advance for the clarification!
0 likes • Dec '25
In term of speed of response and accuracy, is there any difference between these 2 approaches (built-in vs. superbase)? also, is the Assistable built-in KB different from the one in the GHL for their new Voice AI and Chat AI?
0 likes • Jan 6
I noticed that GHL came out with their Voice AI that can handle both PSTN & WebCall. They can both use knowledgebase without additional monthly fee. I wonder when Assistant will come out with per minute charge for voice call with KB? Would that be comparable with these from GHL?
Would voice V3 reliably book appt in Web Call?
Great to hear about voice V3. Wouldit reliably find/merge an existing GHL contact and reliably book an appointment used the merged contact in a web call (via programmable button or Orb)? We have been experiencing a persistent booking issue with Voice V2 in that scenario - it cannot find existing contact when given a phone num & it cannot book appt.
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Variable Length Appointment
Has anyone successfully used the Assistable AI Assistant to book appointments with different durations based on appointment type? If so, how are you handling it? The standard book_appointment function doesn’t seem to support variable lengths.
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1-10 of 17
Lian Jin
2
10points to level up
@lian-jin-5152
Lian, a cybersecurity SME with 20+ years of experience, specializes in crafting balanced, cost-efficient, and compliant defenses using AI.

Active 14h ago
Joined Sep 15, 2025
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