Vapi Phone Numbers Not Working β PSTN Transport Issue (call.start.error-get-transport)
Hey everyone, hoping someone here has run into this and can help! I'm building a voice agent for a soccer club using Vapi + GoHighLevel (GHL). Here's the full situation: Setup: - Connected Vapi to GHL via API key (Private Integration) β that part worked fine - - Created a GHL calendar for the test account - - Built out an agent in Vapi Composer with a full intake prompt - - Provisioned a Vapi phone number (tried two numbers, both with 949 area code for Orange County, CA) The Problem: The phone numbers provision successfully and show as active in Vapi, but: 1. Clicking on them in the Phone Numbers dashboard shows an error / blank screen 2. 2. When trying to make an outbound test call, it fails immediately 3. 3. Error returned: call.start.error-get-transport / EndedReason: sip:...@sip.vapi.ai I already added a payment method to the account (a Link card is connected with a checkmark), but the issue persists. It seems like PSTN transport is not activated on my Vapi organization, even after adding billing info. My Org ID: 7e25cc65-0ddd-4c3b-b3d3-bce372f16137 Has anyone dealt with this before? Is this something Vapi support needs to manually activate on the backend, or is there a setting I'm missing? Any help appreciated!