- They are not triggered to the server automatically so I cannot manage them with the webhook. - I cannot find the way of getting the endedReason with the Get Call or Get Call List requests either. My goal is to access and store a table similar to the one in the "Call Logs" (under the new "Observe" section) but I do not find the way to do it. If I have access to this crucial part of the log, I can actually manage what to with them. Wish you can help me. Thanks! p.s.: if nothing works with VAPI, is there anyway to do it through Twilio?

I’ve set up a Make scenario that pulls warehouse records from Airtable and uses Vapi to trigger calls with dynamic variables like rep_name, part_name, warehouse_name, etc. It works perfectly when I run the automation for just one record — the AI calls, speaks naturally, and follows the prompt. But when I try to run it for multiple records (to call multiple warehouses back-to-back), the calls go out, but the AI stays completely silent. No intro, no prompt, not even when the rep speaks — the call just sits there. In the Vapi dashboard, the call log shows “unknown error”, or sometimes no message at all. I’ve double-checked my HTTP payload, and it seems fine. It includes all the variables and fires per bundle. I’ve also tried adding a delay between calls, but still no luck. Any help or suggestions would mean a lot. Just trying to get this automation right 🙏 Thank you in advance!

I found that there is this option within VAPI's documentation using Twilio's voicemail detection. I get the 201 phone call status but it doesn't seem to be working. Do you have any experience with it? Could it be related to country we are calling and their voicemail systems? Cheers! p.s.: Here's my voicemail set up { "voicemailDetection": { "provider": "twilio", "voicemailDetectionTypes": [ "machine_end_beep", "machine_end_silence", "human", "fax", "unknown", "machine_end_other" ], "enabled": true, "machineDetectionTimeout": 45, "machineDetectionSpeechThreshold": 2400, "machineDetectionSpeechEndThreshold": 2400, "machineDetectionSilenceTimeout": 6000 } }