📢 REMINDER: CLASS TONIGHT AT 8PM UK TIME – CASE MANAGEMENT CONTINUES! 💥
Hey team! 🚀 Just a quick reminder that we have class tonight at 8PM UK time, and it’s going to be another power-packed session inside our Case Management module! 🔧📬 Tonight, we’re diving deep into some 🔥 essential support automation tools in Salesforce: ✅ Auto-Response Rules – Automatically reply to cases when customers submit them ✅ Email-to-Case – Turn customer emails into cases automatically ✅ Web-to-Case – Capture case submissions directly from your website ✅ Escalation Rules – Automatically escalate cases that aren’t resolved in time This session will help you understand how large support teams automate and streamline customer service using Salesforce. Real-world examples and configurations will be covered LIVE! 🧠⚙️ 📍 Be on time, bring your notepad, and be ready to follow along. You don’t want to miss this one—it’ll be very impactful for your growth! 💪💼 🎥 I’ll drop the recording after for those who truly can’t make it—but nothing beats LIVE learning! See you at 8PM sharp ⏰ #salesforce #casemanagement #emailtocase #webtocase #admintraining #ukstudents #learnsalesforce